The staff are efficient friendly and always smiling. The courtesy car into town was efficient on time and seemed to be always available - maybe to do with time of year? We did walk from the centre of Ubud back to the hotel, took about an hour and is not for the faint hearted as the pavements range from poor to non existant!
Our room/villa was a delight with a small secluded garden and outside 'pagoda'. The bedroom and indoor/outdoor bathroom worked well. Breakfast by the pool was the perfect way to start the day.
I would definitely recommend this hotel and will definitely return. Room Tip: All rooms are spacious- our villa was called Canpuan
Stayed January 2016, traveled as a couple