GENERAL
The name of this free online hotel reservation services is RoomFinder. RoomFinder is operated by Ayu Bali Lestari Tours & Travel Ltd. in corporation with hotels throughout Asean Countries including Indonesia. All services offered in RoomFinder are legal, including reservation, quoted selling rates on Super Saver, published rates from hotels, transaction via internet, banking or other ways determined by Ayu Bali Lestari Tours & Travel Ltd. Ayu Bali Lestari Tours & Travel Ltd. is fully responsible for RoomFinder services. Responsibility is taken for all reservation made via RoomFinder and payment made from and for RoomFinder services.

Ayu Bali Lestari Tours & Travel Ltd. is NOT responsible for the services provided by the hotel chosen by clients. Ayu Bali Lestari Tours & Travel Ltd. guarantees that you will have the quality of services from the hotels as stated in RoomFinder. The quality of service fully depends on the prestige of the hotel chosen and shall be fully responsible for its services to you. Ayu Bali Lestari Tours & Travel Ltd. is fully responsible for the identity of any client who participates in RoomFinder and for data which received by Ayu Bali Lestari Tours & Travel Ltd. Any Internet user can benefit from the RoomFinder services by browsing at the database.

SUPER SAVER RATES
All rates or other services, which are net, non-commissionable, inclusive of tax, service charge, and surcharges (if any), are quoted in US$ (United States Dollar). Breakfast and transfers are not included unless otherwise stated in the services. Some Hotels have seasonal surcharges, please read respective Super Saver carefully before making reservation in order to avoid any misunderstanding of the rates. Super Saver rates are applicable only when reservation is made through Ayu Bali Lestari Tours & Travel Ltd. If you can not find out the Super Saver of the hotel you are looking for, please contact us for more information at abl@abltravel.com.

Hotel's Room availability indicates the availability of rooms within a current period (according to check-in date), showed by two icons, i.e.:

1. Room Available:
This icon indicates the availability of room of the hotel during period of request. If you make a reservation, in which the number of room(s) that you request can be fulfilled by the Room Availability, thus the reservation status will instantly confirmed by system.

2. Room On Request:
This icon indicates that the rooms of the hotel can be requested. Should the numbers of the available rooms can fulfill your request, we will confirm the rooms for you (manual confirm).

EXCHANGE RATE FLUCTUATIONS
Difference in personal statement balances can occur and are due to the fluctuations with the Indonesian Rupiah and bank processing time. Ayu Bali Lestari Tours and Travel Ltd. can not hold the responsible for these differences.

PROCEDURE OF RESERVATION
No reservation will be proceed if we don't receive credit card details. In the event of non-receipt, there will be notification that the reservation is incomplete. You may choose to send either by facsimile or email. Your reservation will be confirmed within less than 12 hours. If the room at your selected hotel is not available at the time, you will be notified by our Travel Consultant an alternative hotel with similar features will be suggested to you or alternatively your request will be put on waiting list.

If your hotel is not on our site, please supply us with details of the hotel and we can follow up for you. Short notice of reservation will be handled according to room availability of the hotel. However, we shall normally require 14 (fourteen) days in advance. Please be aware on peak season e.g. Christmas and New Year, reservation must be made far in advance to avoid inconvenience, minimum two months ahead is required.

CHANGE OF CONFIRM RESERVATION
For some reason you can not stay at the hotel according to your fixed reservation and You want either to extend your stay or earlier departure. Please immediately contact us in order to get assistance and Ayu Bali Lestari Tours & Travel will not be responsible for any loss, refund whatsoever.

PRO FORMA INVOICE
After having confirmed your reservation, break down of pro forma invoice is clearly stated and sent to you and quoted in USD. All transaction will be converted into Rupiah and the exchange rate is based on the day of transaction. See also E-customer Receipt and Terms of Payment.

TELEGRAPHIC TRANSFER
Please send money to the following bank account:

USD Account Beneficiary: I Gede Sanat Kumara Account No. 2.019.80427.2 Swift Code: IBBKIDJA Bank International Indonesia Jl. Udayana No. 1 Denpasar - Bali, Indonesia

IDR Account Beneficiary: I Gede Sanat Kumara Account No. 0401865551 Swift Code: CENAIDJA BCA KCU Denpasar Jl. Hassanudin No. 58 Denpasar - Bali, Indonesia

We are not responsible for any Bank Fee occurred.

CREDIT CARD STATEMENT
All purchase will appear on credit card statement under the name of "Ayu Bali Lestari TOURS & TRAVEL" as the owner of http://baliwww.com

E-VOUCHER (EXCHANGE ORDER)
E-voucher will be sent to you after payment has been done. Please print this e-voucher and bring together with you and show to the receptionist of the hotel upon check in. Copy voucher is also sent by Ayu Bali Lestari Tours & Travel Ltd. to the respective hotel. Only service(s) stated on the e-voucher will be on Ayu Bali Lestari Tours & Travel\'s account and other expenses is on your personal account.

E-CUSTOMER RECEIPT
Due to payment, Ayu Bali Lestari Tours & Travel convert USD to Rupiah according to day\'s exchange rate. And you will receive this together with E-voucher.

CANCELLATION POLICY
This booking is non-Refundable and cannot be amended or modified. Failure to arrive at your hotel will be treated as a Non-Show and no refund will be given.

Email : abl@abltravel.com
Ask Question : Click Here
Telephone : (62-361) 731520 (Hunting) 24 hours a day
Emergency : (62-361) 731532
Mobile : 62-81 239 12002
Facsimile : (62-361) 734379 or (62-361) 735145

AYU BALI LESTARI WEBSITES :
www.asiapacifichotel.com
www.villas-bali.com
www.hotelwww.net
www.baliwww.net
www.asianwww.com
www.baliwww.com
www.balibackpacker.com
handicraft.baliwww.com
propery.baliwww.com

LIABILITY
Ayu Bali Lestari Tours & Travel Ltd. in cooperation with associated hotels and other partner business act only as agent for the respective hotels, suppliers and/or contractors who providing accommodations, transportation and services. Under no circumstances shall Ayu Bali Lestari Tours & Travel be responsible for any loss, expense, damage, claims or injury direct, indirect, consequential or otherwise whatsoever, however caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or hotels described including, without restricting the generality of the foregoing, as a result of any delay(s), substitution(s), rescheduling(s), overbooking, other inconveniences to the client, through acts of default of any company or person engaged in carrying out arrangements, or by reason of military action, acts of war, national disturbances, revolution or acts of God, or by any other act not within the control of Ayu Bali Lestari Tours & Travel Ltd., or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or hotel herein.

If any hotels and/or services are substituted, Ayu Bali Lestari Tours & Travel Ltd. at all times will act in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to those originally contracted. Ayu Bali Lestari Tours & Travel Ltd. in their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind and contract for accommodations or services.

Members: ASTA, PATA, JATA, ASITA

We accept credit cards