Staff and very nice and accomodating. I had a massage everyday of our trip overlooking the ocean at sunset. At night we has our driver take us to restaurants (both the touristy ones and the more expat local hang outs). In the morning we would wake up take a walk on the beach and come back to fresh fruit, balinese style coffee and what ever else we had ordered. I can't wait to go again, it was the most relaxing trip I've ever been on.