We had a group of 17 staying at the Vira Bali Hotel. On one occasion a friend accidentally left her handbag in her room and forgot to put it in the safe when we went out for the day. She was thrilled to arrive back to find her room had been cleaned and bag, money, passport etc was still in place. The staff were very pleasant and willing to assist in any way. Dede even did a great impersonation of Kuta. Lots of fun and very neat and friendly. Thanks Vira Bali!
Stayed November 2012, traveled with friends